Return & Refund Policy

At mctmstore.shop, we prioritize customer satisfaction and want to ensure that your shopping experience with us is smooth and hassle-free. To provide clarity and transparency, we have established a comprehensive 30-day return policy.

We understand that sometimes items may not meet your expectations or there might be issues with the product received. In such cases, rest assured that we will work diligently to resolve the matter promptly.

Upon initiating a return request, we will notify you once we've received the item back at our facility. Our team will then carefully inspect the product to ensure it meets our return criteria. Once approved, we will process your refund or exchange as per your preference.

It is important to note that certain conditions apply to our return policy, including the item being in its original packaging and in unused condition. We recommend reviewing our full return policy on our website for further details.

We value your trust in us and strive to make every purchase a positive experience. If you have any questions or need assistance regarding returns or refunds, please do not hesitate to reach out to our dedicated customer support team who are ready to assist you every step of the way.